Privacy Policy

1. Introduction

Waterside Holiday Lets is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a booking or inquiry
• Register on our website
• Subscribe to our newsletter
• Contact us via email or phone

This information may include:

• Name and contact details (email, phone number, address)
• Payment information (processed securely by third-party payment providers)
• Booking preferences and special requirements
• Communication preferences

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your reservation
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Your Data Protection Rights

Under data protection laws, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Object: Object to processing of your data

5. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: holidays@watersidebreaks.com
• Phone: 01252 339020

Last updated: February 2026